Legal
Privacy Policy
Independence Prints respects customer privacy and uses customer information to review, quote, produce, support, and ship custom work.
Last updated: May 18, 2026
We collect the account information you provide, such as your name, email address, password-protected account details, and communication preferences.
When you order a product or request custom work, we may collect uploaded images, artwork, 3D files, design notes, measurements, material preferences, quote details, order details, shipping information, review content, and contact information.
Uploaded photos, images, logos, 3D files, and design notes are used to review printability, prepare quotes, produce approved work, provide customer support, and maintain order records.
We do not sell customer-uploaded files. Access is limited to people and tools needed to review, produce, support, or fulfill the requested work.
Quote and order information is used to review requests, confirm pricing, schedule production, prepare shipments, answer questions, and keep accurate business records.
Payment details are handled through secure payment processing. Independence Prints does not ask customers to send full card numbers by email or message.
We may use cookies or basic analytics to keep account sessions working, understand site performance, improve the shopping experience, and protect the site from misuse.
Analytics are used in aggregate where possible and are not intended to expose private design files or payment details.
We use customer contact information to send account notices, quote updates, order status updates, production questions, support replies, and important service messages.
Customers may contact Independence Prints to update account details, ask questions about a request, or request help with an order.
Customers may request deletion of account information, uploaded files, or design records by contacting Independence Prints. Some records may need to be retained when required for order fulfillment, legal, tax, fraud prevention, dispute resolution, or business record obligations.
When deletion is available, we will make a reasonable effort to remove the requested information from active systems.
Questions about this Privacy Policy or customer data requests can be sent to hello@independenceprints.com.
Please include enough detail for us to identify your account or order without sending sensitive payment details.