Returns and Refunds

If an item arrives damaged, defective, or incorrect, we will replace it or refund it within 30 days of delivery. Contact us at hello@independenceprints.com to start a claim.

Because every item is made to order, we cannot accept returns for change of mind. Please review your size, material, and file details before approving an order.

Requests may be canceled before design review, material preparation, or production begins. Once work has started, cancellation availability depends on the status of the quote, proof, materials, and production schedule.

Approved quotes and paid orders may include non-refundable review, setup, material, or production costs once those costs have been incurred.

Please keep packaging and take clear photos of any shipping damage, defects, or incorrect items. This helps us review the issue quickly and work with the carrier when needed.

We may ask for photos, order details, and a short description before approving a replacement or refund.

Questions about a refund, replacement, cancellation, or damaged order can be sent to hello@independenceprints.com.

Include your order or quote number when available, but do not send full payment card details by email or message.